Frequently Asked Questions (FAQ)
“What should I do if I have a life-threatening emergency?”
CALL 911 or go directly to an urgent care center or local emergency room.
“What do I do if I need a medication refill?”
Call your pharmacy and they will electronically notify our office with your request.
or
Call our office, leave a message on the nurse's line and be sure to provide the name of the pharmacy you want it called in to.
or
Log in to the patient portal site and send your medication refill request through there.
Be sure to allow 48-72 hours for your medication refill request to be processed.
“What should I do if I have an urgent medical need?”
Please call our office to receive medical advice and/or schedule an appointment.
“What should I do for after-hours care?”
Call our office and the automated answering service will direct you.
AVAILABLE COMMUNITY SERVICES
Police/Fire/EMS - 911
Poison Control - (800) 222-1222
Blue Water Safe Horizons - Crisis Line (810) 986-5538
Child/Adult Protective Services - (855) 444-3911
National Suicide Hotline - (800) 273-8255
St. Clair County Community Action Agency - (810) 982-7233
Port Huron Community Action Agency - (810) 982-8541
A listing of the area resources can also be found on this website: http://www.stclaircounty.org
Please ask our staff for information pertaining to your specific needs.